Privacy Policy

1. Information We Collect

Barnwal Electric collects information to provide you with better service, process your orders, and offer technical consultation. We collect the following types of information:

• Personal Information: Name, phone number, email address, and billing/shipping address when you request a quote or place an order.
• Project Details: Information regarding your construction status, electrical load requirements, or floor plans shared for consultation purposes.
• Communication Data: Records of your interactions with us via WhatsApp, phone calls, or email.

2. How We Use Your Data

We use the information we collect for specific, business-related purposes only:

• To generate accurate price estimates and invoices (GST Compliance).
• To arrange delivery of heavy goods (Wires, Inverters) to your site via our logistics partners.
• To register manufacturer warranties on your behalf (e.g., for Lento Inverters or Kutchina Appliances).
• To communicate important product updates, safety recalls, or order status.

3. Data Sharing & Third Parties

We do not sell, trade, or rent your personal identification information to others. However, we may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners.

We may share strictly necessary data with:

• Manufacturers (Legrand, Lento, etc.): Only when required for product registration or warranty claims.
• Logistics Providers: Name, phone number, and address to ensure successful delivery of goods.
• Legal Authorities: If required by law or to protect our rights and safety.

4. Security Measures

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

Our website uses SSL (Secure Socket Layer) encryption to ensure that data transmitted between your browser and our servers remains private and integral. Physical records (invoices/bills) are stored in secure facilities at our Hazaribagh office.

5. Cookies & Tracking

Our website may use "cookies" to enhance the User experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them.

You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly. We use Google Analytics to understand website traffic, but this data is anonymized.

6. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: